FREQUENTLY ASKED QUESTIONS

Garage door repair costs vary depending on the issue. Minor repairs like realigning sensors or adjusting tracks typically run $85 to $150. Spring replacement ranges from $150 to $350 depending on the type (torsion vs. extension). Cable replacement is usually $150 to $200. We always provide a free, upfront estimate before any work begins, so you know exactly what you're paying. No surprises.

Most garage door repairs are completed in 1 to 2 hours. Simple fixes like sensor realignment or roller replacement can be done in under an hour. Spring replacements typically take about 1 to 1.5 hours. Full opener replacements may take 2 to 3 hours. Our technicians come prepared with the most common parts on their truck so we can fix most issues in a single visit.

First, check the basics: make sure the opener is plugged in, the remote batteries aren't dead, and the wall switch works. Look at the safety sensors near the bottom of the door to see if they're aligned (they usually have a green light when aligned). If you heard a loud bang before it stopped working, you likely have a broken spring, which is the most common cause. Do not try to open the door manually if a spring is broken. Call us at (901) 596-3088 and we'll come diagnose it.

Some minor tasks like lubricating moving parts or replacing remote batteries are safe DIY jobs. However, we strongly advise against DIY spring replacement, cable repair, or any work involving the torsion system. Garage door springs are under extreme tension and can cause serious injury or death if mishandled. These components should always be serviced by a trained technician with proper tools and safety equipment.

Torsion spring replacement typically costs $150 to $350 for a single spring, or $200 to $450 for a pair. Extension spring replacement runs $100 to $200 per spring. We recommend replacing both springs at the same time if you have a two-spring system, because when one breaks, the other is usually close behind. We include all labor, parts, and a safety inspection in our quoted price.

Common signs of a broken spring include: you heard a loud bang from the garage (often mistaken for a gunshot or something falling), the door feels extremely heavy when you try to lift it manually, the door only opens 6 inches and stops, or you can see a visible gap in the spring above the door. If your opener is straining or the door is crooked, those are also indicators. Don't try to force it open - call us for a safe repair.

Standard garage door springs are rated for about 10,000 cycles (one cycle = one open + one close). For the average household that opens their garage door 3-4 times a day, that's roughly 7 to 10 years. High-cycle springs rated at 25,000 or 50,000 cycles are available and last significantly longer. We can install high-cycle springs if you want to avoid dealing with this again for a long time.

Yes, 24 hours a day, 7 days a week, 365 days a year. When your garage door breaks at 2am and your car is stuck inside, or your door is stuck open and your home is exposed, that's a real emergency. Call (901) 596-3088 any time - a real person will answer and dispatch a technician to you.

We keep our pricing fair across the board. While some companies charge premium rates for after-hours calls, we believe a broken garage door shouldn't cost more just because it happened at night. We'll provide an honest estimate before starting any work, regardless of the time of day.

For emergency calls in the Memphis metro area, we typically arrive within 60 to 90 minutes, often faster depending on your location and time of call. We prioritize emergencies where the home is unsecured (door stuck open) or someone is trapped. When you call, we'll give you an estimated arrival time right away.

New garage door prices vary widely based on size, material, and style. A basic single-car steel door with installation starts around $600 to $1,000. A standard double-car door runs $800 to $1,500. Premium insulated doors with windows or carriage-house styling can range from $1,500 to $3,500+. We carry multiple brands and price points and will help you find the right door for your budget and home.

A standard garage door installation takes 3 to 5 hours. This includes removing the old door, installing the new door and all hardware, setting up the opener, adjusting the springs, aligning the tracks, and testing everything. We complete most installations in a single visit, so you'll have your new door working by the end of the day.

Yes. According to Remodeling Magazine's Cost vs. Value report, a new garage door consistently ranks as one of the highest ROI home improvements, often returning 90% or more of the investment at resale. Since the garage door can make up 30-40% of your home's front-facing exterior, a new door has a major impact on curb appeal and buyer perception.

We recommend a professional tune-up once a year. An annual maintenance visit includes lubrication of all moving parts, tightening hardware, checking spring tension, testing safety features, inspecting cables and rollers, and adjusting the opener settings. Regular maintenance prevents small issues from becoming expensive repairs and extends the life of your garage door system.

Yes, always. We provide free, no-obligation estimates for all garage door work. We'll come out, inspect the issue, explain what needs to be done, and give you a clear price before any work starts. If you decide not to proceed, you owe us nothing. No high-pressure tactics, no hidden fees.

We serve the entire Memphis metropolitan area including Memphis, Germantown, Collierville, Bartlett, Cordova, Arlington, Lakeland, and surrounding communities. We also serve Olive Branch and Southaven in Mississippi, and West Memphis, Arkansas. If you're not sure whether you're in our service area, just give us a call and we'll let you know.

Our perfect 5.0-star Google rating with 772+ reviews speaks for itself. That's not a handful of friends leaving reviews. That's hundreds of Memphis homeowners who trusted us with their garage doors and felt strongly enough about the experience to say so publicly. We combine honest pricing, fast response times, quality work, and 24/7 availability. We're the company your neighbors recommend.